Private investigator Sydney
Need clarity on a personal, legal or corporate matter in Sydney? ProFact assigns a senior investigator to review your brief, confirm capability, and provide written terms before any work begins. Every enquiry is handled with strict confidentiality from first contact.
- 01 100% Confidential
- 02 Licensed under NSW law
- 03 Free proposal
Private investigation from our head office.
ProFact's Sydney team coordinates investigation work across New South Wales and the ACT, with senior investigators overseeing every file from scoping through to final report.
Investigation services in Sydney and NSW
From our Sydney head office, ProFact instructs and deploys field investigators across New South Wales and the ACT. We accept briefs from insurers, law firms, corporate clients, government agencies and private individuals who need factual evidence gathered lawfully and reported with senior oversight.
Common instructions include surveillance, factual inquiry, locate and welfare checks, integrity matters, and complex files that require coordinated field work and clear reporting for legal or claims review.
Head office · by appointment
Meetings at our Sydney office are by appointment only:
By appointment
Margaret Street Sydney NSW 2000
Initial enquiries can be made by phone or email. A senior investigator will scope the matter, confirm whether we can assist, and provide written terms before any deployment.
Why instruct ProFact in Sydney
ProFact has operated nationally since 2012. Sydney is our head office and the base for senior case management on NSW files. We hold NSW Security Master Licence #000103523 and maintain strict confidentiality on every matter from intake.
To discuss a brief, call 1300 464 810 or email briefs@profact.com.au. You can also submit a brief online or review our services before making contact.
Licensed and compliant in NSW.
ProFact holds a NSW Security Master Licence. Work is conducted lawfully, with documented protocols and insurance appropriate to private investigation services.
NSW licensing
- Master licence
- NSW Security Master Licence #000103523 · Expiry 20/12/2026
- Entity
- Prime Time Risk Management & Recruitment Pty Ltd · ABN 96 159 461 284
- Operating since
- 2012 · National private investigation practice
Standards
- Privacy
- APP-aligned handling under the Privacy Act 1988 (Cth)
- Insurance
- Professional indemnity and public liability insurance
- Availability
- 24/7 intake for time-sensitive instructions
Contact
- National line
- 1300 464 810
- briefs@profact.com.au
- Office
- By appointment · Margaret Street Sydney NSW 2000
Our Private Investigator Services in Sydney
Our expert team offers one of the broadest ranges of private investigation services in the country, tailored to your unique needs. From our Sydney head office we deploy field investigators across Greater Sydney, regional NSW and the ACT, with senior oversight on every instruction.
View all services-
01
Surveillance Investigations
Covert activity surveillance, video evidence collection and claimant verification across metropolitan and regional Australia.
View capability -
02
Workers Compensation
Return-to-work verification, injury claim investigation and ongoing activity monitoring for insurers and self-insurers.
View capability -
03
Public & Product Liability
Incident-scene attendance, factual evidence gathering and witness enquiries to support liability assessment and litigation.
View capability -
04
Insurance Fraud
Targeted investigation of suspicious and organised claims activity. Analytical, methodical, evidence led.
View capability -
05
Desktop & OSINT
Open-source intelligence, social media review and digital footprint analysis, executed under documented chain-of-evidence protocols.
View capability -
06
Background Investigations
Claimant profiling, employment verification and historical intelligence to inform claims strategy and risk assessment.
View capability -
07
Court & Legal Support
Evidence preparation, conference attendance and investigator testimony supporting legal teams from investigation through mediation, examination and trial.
View capability -
08
TSCM Sweeps
Technical surveillance counter-measures sweeps of boardrooms, executive offices, residences and vehicles for covert audio, video and data-exfiltration devices.
View capability -
09
Forensic Handwriting
Examination of disputed signatures, contested documents and altered records by accredited examiners, with findings prepared for affidavit and hearing.
View capability -
10
Forensic Audio
Authentication, enhancement and transcript verification of disputed recordings under documented chain-of-custody, suitable for affidavit and hearing.
View capability -
11
Computer & Mobile Forensics
Forensic acquisition and examination of computers, mobile devices and cloud accounts for workplace investigations, IP matters and civil litigation.
View capability -
Sydney Private Investigators Serving Greater Sydney & NSW
ProFact’s Sydney head office on Margaret Street coordinates field deployments across Greater Sydney, regional New South Wales and the ACT. Whether your brief requires surveillance in Parramatta, factual inquiry on the North Shore or a locate matter in Western Sydney, a senior investigator scopes the instruction and assigns operatives with capacity in that area.
We instruct work throughout the Sydney metro, including the CBD and Inner West, North Shore, Eastern Suburbs, Western Sydney, South Sydney, Northern Beaches and Liverpool/South-West Sydney, as well as Newcastle, Wollongong and other NSW centres when required. Meetings at our head office are by appointment only; initial enquiries can be made by phone, email or through our online brief form.
Private Investigators Sydney – FAQs
Whether you need a private investigator in Sydney for a personal, legal, insurance or corporate matter, these answers cover what clients ask us most: licensing, costs, confidentiality, coverage across Greater Sydney and NSW, and how evidence is prepared for court.
What is the difference between a private investigator and a private detective in Sydney?
In Australia the terms are largely interchangeable. Both describe licensed professionals who gather factual evidence lawfully on behalf of a client. At ProFact, investigators and detectives operate under the same NSW licensing framework, with senior case management on every instruction.
Are private investigators in Sydney legitimate?
Yes. Legitimate operators must hold a valid NSW security licence and conduct work within state law. ProFact holds NSW Security Master Licence #000103523. All field work is scoped in writing, conducted lawfully, and reported for insurance, legal or corporate review where required.
What do private investigators charge in Sydney?
Fees depend on the type of investigation, scope and duration. ProFact offers a free confidential scoping discussion and written quotation before any deployment. Call 1300 464 810 or email briefs@profact.com.au to discuss your brief.
Is evidence from private investigators in Sydney admissible in court?
Lawfully obtained evidence can support legal proceedings. Our investigators prepare chronologies, witness statements, affidavits and surveillance material in formats suited to solicitors and the NSW courts. Admissibility always depends on how evidence was gathered and the rules applying to each matter.
What areas of Sydney do your private investigators serve?
We deploy across Greater Sydney and New South Wales, including the CBD, Inner West, North Shore, Eastern Suburbs, Western Sydney (Parramatta, Penrith, Blacktown), South Sydney, Northern Beaches, Liverpool and South-West Sydney, as well as regional NSW when briefed.
How much does a private investigator cost in Sydney?
Cost reflects case complexity, field hours, travel, equipment and reporting requirements. We quote transparently after scoping your brief so you understand the expected investment before work begins. Simple locate or desktop matters are priced differently to sustained surveillance or multi-party inquiries.
Is it legal to hire a private investigator in NSW?
Yes, provided the firm and operatives hold appropriate NSW licences. ProFact works under NSW Security Master Licence #000103523 and adheres to applicable privacy, surveillance and evidence-gathering laws throughout every instruction.
Will my case remain confidential?
Confidentiality is central to our practice. Client identity, brief details and investigation findings are not disclosed to third parties without your instruction or a valid legal requirement to do so.
How long will the investigation take?
Timelines vary with complexity and objectives. During initial scoping we provide an indicative timeframe based on the investigative steps required. Urgent instructions can often be actioned quickly where capacity allows.
Do I need to appear in court?
Investigators can provide written statements and, where agreed in scope, attend as a witness or expert. Whether you must appear personally depends on the proceedings and your solicitor's advice. We flag attendance requirements during scoping if a matter may proceed to hearing.
Discuss a brief, confidentially.
Consultations are conducted by a senior investigator. We will scope the matter, confirm capability and provide written terms before any work begins.