Industries

Private investigation for insurers, legal teams and corporates

ProFact investigates for individuals, insurers, workers compensation schemes, CTP teams, law firms, corporates and government across Australia. A senior investigator scopes each matter and agrees written terms before work begins. See our investigation services.

Sector / 01

Individuals

Private clients brief ProFact for personal, legal and asset-protection matters. The work uses the same factual standard as a corporate brief, conducted discreetly, lawfully and under written terms before it begins. Typical instructions include background investigations and surveillance.

Common briefs

Background and character enquiries
Activity verification and surveillance
Asset and lifestyle enquiries
Harassment, stalking or dispute matters
Locating persons of interest
Pre-litigation factual investigation

What we deliver

Confidential factual report
Verified findings and chronology
Surveillance where lawful and warranted
Evidence pack for legal counsel
Written scope and terms before instruction

Background investigations Engage for this sector

Sector / 02

General Insurance

Carriers, underwriters and loss adjusters depend on factual evidence that survives scrutiny. ProFact supports claims teams on property, motor and liability matters, from insurance fraud investigations through to scene attendance and litigation support.

Common briefs

Suspicious circumstance investigation
Scene attendance and factual capture
Activity surveillance on disputed claims
Witness location and statement collection
Identity and disclosure verification
Subrogation enquiries

What we deliver

Factual investigation report
Court-admissible surveillance footage
Signed witness statements
Indexed evidence pack for litigation
Briefing for claims and panel review

Insurance fraud investigations Engage for this sector

Sector / 03

Workers Compensation

Scheme agents, self-insurers and authorities operate under defined disclosure, capacity and return-to-work frameworks. Workers compensation investigations are reported so they can inform both the immediate decision and the long-term claim file.

Common briefs

Return-to-work verification
Long-tail claim review
Capacity and activity monitoring
Statements from treating doctors and witnesses
Restricted-duty surveillance
Investigation through litigation

What we deliver

RTW capability assessment
Activity surveillance log with footage
Factual investigation report
Claim integrity updates
Pre-hearing evidence pack

Workers compensation investigations Engage for this sector

Sector / 04

CTP & Motor

Compulsory third party and motor claims teams operate under tight statutory frameworks and high claim volumes. ProFact investigates injury circumstance, capacity and quantum, including surveillance where activity or recovery is in dispute.

Common briefs

Accident circumstance investigation
Injury claim factual review
Capacity and recovery surveillance
Witness and party statement collection
Scene preservation and attendance
Pre-hearing investigation

What we deliver

Circumstance and liability report
Activity surveillance footage and log
Signed witness statements
Scene evidence and reconstruction
Quantum-relevant capacity findings

Surveillance investigations Engage for this sector

Sector / 05

Legal & Litigation

Defendant and plaintiff firms brief ProFact when a matter needs investigative work that holds together in proceedings. Court and legal support covers statements, evidence packs and investigator attendance, disclosed and source-cited for cross-examination.

Common briefs

Investigation in support of pleadings
Factual witness statement collection
Subject and respondent surveillance
Asset and capacity enquiries
Pre-mediation evidence preparation
Trial attendance and evidence-giving

What we deliver

Investigator statement and affidavit
Indexed exhibit and evidence file
Hearing-ready surveillance pack
Statement collection for proceedings
Investigator attendance at hearing

Court and legal support Engage for this sector

Sector / 06

Corporate Risk

In-house risk, compliance and integrity teams brief ProFact for internal misconduct, third-party checks and inbound risk. Work can include background investigations and desktop and OSINT investigations, reported to the same standard as insurance work.

Common briefs

Internal misconduct investigation
Third-party integrity due diligence
Conflict of interest enquiries
Asset and association mapping
Whistleblower follow-up support
Pre-engagement third-party verification

What we deliver

Confidential investigation report
Source-cited findings ledger
Third-party risk profile
Evidence pack for internal proceedings
Briefing for legal and risk leadership

Background investigations Engage for this sector

Sector / 07

Government & Public Sector

Regulators, statutory schemes and public sector insurers operate under defined disclosure and probity rules. ProFact produces evidence for regulatory, tribunal and court settings, including surveillance and local council investigations.

Common briefs

Statutory scheme claim investigation
Regulatory compliance enquiries
Public sector insurer surveillance
Tribunal and hearing-bound investigation
Discreet enquiries on disclosure matters
Disclosure-sensitive intelligence work

What we deliver

Regulator-compliant investigation report
Tribunal-ready evidence file
Source-cited investigative findings
Statements suitable for proceedings
Investigator attendance where required

Local council investigations Engage for this sector

Engage ProFact

Discuss a brief, confidentially.

Consultations are conducted by a senior investigator. We will scope the matter, confirm capability and provide written terms before any work begins.