Industries

Seven sectors, served by one operating standard.

ProFact’s work is shaped by the disclosure, procedural and operational requirements of the sectors that brief us. From general insurance through to the public sector, every matter runs the same evidentiary process, calibrated to the environment in which it has to land.

Sector / 01

Individuals

Private clients engaging ProFact for personal, legal and asset-protection matters require the same factual rigour we apply to corporate briefs — conducted discreetly, lawfully and with clear written terms before work begins.

Common briefs

Background and character enquiries
Activity verification and surveillance
Asset and lifestyle enquiries
Harassment, stalking or dispute matters
Locating persons of interest
Pre-litigation factual investigation

What we deliver

Confidential factual report
Verified findings and chronology
Surveillance where lawful and warranted
Evidence pack for legal counsel
Written scope and terms before instruction

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Sector / 02

General Insurance

Carriers, underwriters and loss adjusters managing property, motor and liability portfolios depend on factual evidence that survives scrutiny. We support claims teams across the long-tail and high-frequency end of general insurance, from suspicious activity investigation through to scene attendance and litigation support.

Common briefs

Suspicious circumstance investigation
Scene attendance and factual capture
Activity surveillance on disputed claims
Witness location and statement collection
Identity and disclosure verification
Subrogation enquiries

What we deliver

Factual investigation report
Court-admissible surveillance footage
Signed witness statements
Indexed evidence pack for litigation
Briefing for claims and panel review

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Sector / 03

Workers Compensation

Scheme agents, self-insurers and authorities operate under defined disclosure, capacity and return-to-work frameworks. Our work is structured to support those frameworks directly, with reporting that informs both the immediate decision and the long-term claim file.

Common briefs

Return-to-work verification
Long-tail claim review
Capacity and activity monitoring
Statements from treating doctors and witnesses
Restricted-duty surveillance
Investigation through litigation

What we deliver

RTW capability assessment
Activity surveillance log with footage
Factual investigation report
Claim integrity updates
Pre-hearing evidence pack

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Sector / 04

CTP & Motor

Compulsory third party and motor claims teams operate under tight statutory frameworks and high claim volumes. We focus on injury circumstance, capacity and quantum support: fast, structured and aligned to scheme requirements.

Common briefs

Accident circumstance investigation
Injury claim factual review
Capacity and recovery surveillance
Witness and party statement collection
Scene preservation and attendance
Pre-hearing investigation

What we deliver

Circumstance and liability report
Activity surveillance footage and log
Signed witness statements
Scene evidence and reconstruction
Quantum-relevant capacity findings

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Sector / 05

Legal & Litigation

Defendant and plaintiff firms brief investigators when matters need investigative work product that holds together in proceedings. We work to the standards of the courtroom: disclosed, source-cited, ready for cross-examination.

Common briefs

Investigation in support of pleadings
Factual witness statement collection
Subject and respondent surveillance
Asset and capacity enquiries
Pre-mediation evidence preparation
Trial attendance and evidence-giving

What we deliver

Investigator statement and affidavit
Indexed exhibit and evidence file
Hearing-ready surveillance pack
Statement collection for proceedings
Investigator attendance at hearing

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Sector / 06

Corporate Risk

In-house risk, compliance and integrity functions operate under disclosure, probity and reputational constraints. Our work supports internal investigations, third-party verification and inbound risk assessment, discreetly, and with the same evidentiary standard we apply to insurance work.

Common briefs

Internal misconduct investigation
Third-party integrity due diligence
Conflict of interest enquiries
Asset and association mapping
Whistleblower follow-up support
Pre-engagement third-party verification

What we deliver

Confidential investigation report
Source-cited findings ledger
Third-party risk profile
Evidence pack for internal proceedings
Briefing for legal and risk leadership

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Sector / 07

Government & Public Sector

Regulators, statutory schemes and public sector insurers operate under defined disclosure, probity and procedural frameworks. We deliver investigation work that respects those frameworks and produces evidence usable in regulatory, tribunal and court settings.

Common briefs

Statutory scheme claim investigation
Regulatory compliance enquiries
Public sector insurer surveillance
Tribunal and hearing-bound investigation
Discreet enquiries on disclosure matters
Disclosure-sensitive intelligence work

What we deliver

Regulator-compliant investigation report
Tribunal-ready evidence file
Source-cited investigative findings
Statements suitable for proceedings
Investigator attendance where required

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Engage ProFact

Discuss a brief, confidentially.

Consultations are conducted by a senior investigator. We will scope the matter, confirm capability and provide written terms before any work begins.