Brief while facts are current
Witnesses relocate, CCTV is overwritten and online activity changes quickly across Greater Sydney. Briefing ProFact early gives investigators the best chance to capture reliable evidence while the matter is still fresh.
Private investigator Sydney
ProFact is a licensed private investigator in Sydney. From our Ultimo head office at Suite 17, 89-97 Jones Street, we coordinate investigators across Greater Sydney, regional NSW and the ACT. A senior investigator reviews every brief under NSW Security Master Licence #000111294 before any surveillance or field inquiry begins.
- 01 100% Confidential
- 02 Licensed under NSW law
- 03 Free proposal
A private investigator in Sydney, from our Ultimo head office.
ProFact's Sydney team coordinates investigation work across New South Wales and the ACT, with senior investigators overseeing every file from scoping through to final report.
Investigation services in Sydney and NSW
ProFact is a licensed private investigator in Sydney, and clients also instruct us as a private detective in Sydney. From our Ultimo head office we deploy field investigators across New South Wales and the ACT. We accept briefs from insurers, law firms, corporate clients, government agencies and private individuals who need factual evidence gathered lawfully and reported with senior oversight.
Common instructions include surveillance, factual inquiry, locate and welfare checks, integrity matters, and complex files that require coordinated field work and clear reporting for legal or claims review.
Head office · by appointment
Meetings at our Sydney office are by appointment only:
By appointment
Suite 17, 89-97 Jones Street, Ultimo, NSW 2007
Initial enquiries can be made by phone or email. A senior investigator will scope the matter, confirm whether we can assist, and provide written terms before any deployment.
Why instruct ProFact in Sydney
ProFact has operated nationally since 2012. Sydney is our head office and the base for senior case management on NSW files. We hold NSW Security Master Licence #000111294 and maintain strict confidentiality on every matter from intake.
To discuss a brief, call 1300 464 810 or email [email protected]. You can also submit a brief online or review our services before making contact.
Credentials / 02
Licensed and compliant in NSW.
ProFact holds a NSW Security Master Licence. Work is conducted lawfully, with documented protocols and insurance appropriate to private investigation services.
NSW licensing
- Master licence
- NSW Security Master Licence #000111294 · Expiry 06/07/2027
- Entity
- Prime Time Risk Management & Recruitment Pty Ltd · ABN 96 159 461 284
- Operating since
- 2012 · National private investigation practice
Standards
- Privacy
- APP-aligned handling under the Privacy Act 1988 (Cth)
- Insurance
- Professional indemnity and public liability insurance
- Availability
- 24/7 intake for time-sensitive instructions
Contact
- National line
- 1300 464 810
- [email protected]
- Office
- By appointment · Suite 17, 89-97 Jones Street, Ultimo, NSW 2007
Our Services / 03
Our Private Investigator Services in Sydney
Our expert team offers one of the broadest ranges of private investigation services in the country, tailored to your unique needs. From our Sydney head office we deploy field investigators across Greater Sydney, regional NSW and the ACT, with senior oversight on every instruction.
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01
Surveillance Investigations
Covert activity surveillance, video evidence collection and claimant verification across metropolitan and regional Australia.
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02
Workers Compensation
Return-to-work verification, injury claim investigation and ongoing activity monitoring for insurers and self-insurers.
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03
Local Council Investigations
Factual inquiry for local councils and statutory authorities on complaints, incidents, conduct and property matters requiring documented field evidence.
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04
Insurance Fraud
Targeted investigation of suspicious and organised claims activity. Analytical, methodical, evidence led.
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05
Desktop & OSINT
Open-source intelligence, social media review and digital footprint analysis, executed under documented chain-of-evidence protocols.
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06
Background Investigations
Claimant profiling, employment verification and historical intelligence to inform claims strategy and risk assessment.
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07
Court & Legal Support
Evidence preparation, conference attendance and investigator testimony supporting legal teams from investigation through mediation, examination and trial.
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08
TSCM Sweeps
Technical surveillance counter-measures sweeps of boardrooms, executive offices, residences and vehicles for covert audio, video and data-exfiltration devices.
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09
Forensic Handwriting
Examination of disputed signatures, contested documents and altered records by accredited examiners, with findings prepared for affidavit and hearing.
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10
Forensic Audio & Video Analysis
Authentication, enhancement and transcript verification of disputed audio and video recordings under documented chain-of-custody, suitable for affidavit and hearing.
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11
Computer & Mobile Forensics
Forensic acquisition and examination of computers, mobile devices and cloud accounts for workplace investigations, IP matters and civil litigation.
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Sydney Private Investigators Serving Greater Sydney & NSW
ProFact’s Sydney head office at Suite 17, 89-97 Jones Street, Ultimo coordinates field deployments across Greater Sydney, regional New South Wales and the ACT. Whether your brief requires surveillance in Parramatta, factual inquiry on the North Shore or a locate matter in Western Sydney, a senior investigator scopes the instruction and assigns operatives with capacity in that area.
We instruct work throughout the Sydney metro, including the CBD and Inner West, North Shore, Eastern Suburbs, Western Sydney, South Sydney, Northern Beaches and Liverpool/South-West Sydney, as well as Newcastle, Wollongong and other NSW centres when required. Meetings at our head office are by appointment only; initial enquiries can be made by phone, email or through our online brief form.
Contacting a private investigator in Sydney for the first time is common for insurers, law firms, employers and private clients who need factual evidence gathered lawfully across NSW. ProFact has operated from Sydney since 2012 and holds NSW Security Master Licence #000111294.
When you brief our head office, a senior investigator reviews the matter, confirms capability and issues written terms before surveillance, locate work or background inquiry begins anywhere in Greater Sydney or regional NSW. Review our private investigation services to see how insurance, legal and corporate instructions are handled from Sydney.
Initial scoping is free and confidential. We explain how investigators will operate, what reporting you will receive and how material can support NSW proceedings if required. Our FAQ covers licensing, costs and confidentiality in more detail.
Call 1300 464 810, email [email protected], or submit a brief online. Meetings at our Sydney head office at Suite 17, 89-97 Jones Street, Ultimo are by appointment once we confirm we can assist.
How does hiring a private investigator in Sydney work?
From our Ultimo head office, ProFact makes instructing a Sydney private investigator straightforward. Scope, licensing and reporting are explained before any NSW field work begins.
When is the best time to hire a private investigator in Sydney?
In a city the size of Sydney, acting early often preserves access to people, places and records before they change.
Confirm NSW licensing
Before instructing any Sydney operator, verify they hold a valid NSW security licence and can explain how work will be conducted lawfully. ProFact holds NSW Security Master Licence #000111294 and scopes every file in writing before deployment.
Private Investigators Sydney – FAQs
Whether you need a private investigator in Sydney for a personal, legal, insurance or corporate matter, these answers cover what clients ask us most: licensing, costs, confidentiality, coverage across Greater Sydney and NSW, and how evidence is prepared for court.
What is the difference between a private investigator and a private detective in Sydney?
In Australia the terms are largely interchangeable. Both describe licensed professionals who gather factual evidence lawfully on behalf of a client. At ProFact, investigators and detectives operate under the same NSW licensing framework, with senior case management on every instruction.
Are private investigators in Sydney legitimate?
Yes. Legitimate operators must hold a valid NSW security licence and conduct work within state law. ProFact holds NSW Security Master Licence #000111294. All field work is scoped in writing, conducted lawfully, and reported for insurance, legal or corporate review where required.
What do private investigators charge in Sydney?
Fees depend on the type of investigation, scope and duration. ProFact offers a free confidential scoping discussion and written quotation before any deployment. Call 1300 464 810 or email [email protected] to discuss your brief.
Is evidence from private investigators in Sydney admissible in court?
Lawfully obtained evidence can support legal proceedings. Our investigators prepare chronologies, witness statements, affidavits and surveillance material in formats suited to solicitors and the NSW courts. Admissibility always depends on how evidence was gathered and the rules applying to each matter.
What areas of Sydney do your private investigators serve?
We deploy across Greater Sydney and New South Wales, including the CBD, Inner West, North Shore, Eastern Suburbs, Western Sydney (Parramatta, Penrith, Blacktown), South Sydney, Northern Beaches, Liverpool and South-West Sydney, as well as regional NSW when briefed.
How much does a private investigator cost in Sydney?
Cost reflects case complexity, field hours, travel, equipment and reporting requirements. Our private investigator cost calculator shows indicative Australian starting points. We still quote in writing after scoping, because a simple locate is priced differently to sustained surveillance or a multi-party inquiry.
Is it legal to hire a private investigator in NSW?
Yes, provided the firm and operatives hold appropriate NSW licences. ProFact works under NSW Security Master Licence #000111294 and adheres to applicable privacy, surveillance and evidence-gathering laws throughout every instruction.
Will my case remain confidential?
Confidentiality is central to our practice. Client identity, brief details and investigation findings are not disclosed to third parties without your instruction or a valid legal requirement to do so.
How long will the investigation take?
Timelines vary with complexity and objectives. During initial scoping we provide an indicative timeframe based on the investigative steps required. Urgent instructions can often be actioned quickly where capacity allows.
Do I need to appear in court?
Investigators can provide written statements and, where agreed in scope, attend as a witness or expert. Whether you must appear personally depends on the proceedings and your solicitor's advice. We flag attendance requirements during scoping if a matter may proceed to hearing.
Engage ProFact
Discuss a brief, confidentially.
Consultations are conducted by a senior investigator. We will scope the matter, confirm capability and provide written terms before any work begins.