Services

Private investigation services, delivered to one licensed standard.

ProFact is a nationally licensed private investigation firm serving corporate clients, law firms, insurers, government agencies and private individuals across Australia. Surveillance, desktop intelligence, background review, forensics and related work are scoped by a senior investigator, run under documented operating protocols and reported in a form suitable for review, dispute resolution and court where required.

Capability / 01

Private Surveillance Investigations

ProFact delivers licensed private surveillance investigation across Australia for insurers, legal firms, corporate clients and individuals. Government-licensed investigators deploy within agreed observation windows to lawfully capture subject activity, with contemporaneous field notes, time-coded video and reporting structured for claims review, internal decision-making or solicitor file preparation.

Licensed private investigator conducting surveillance

Scope of work

Private claimant and subject surveillance
Static and mobile field deployment
Covert video and photographic evidence
Pre-trial and pre-mediation observation
Subject location and movement pattern analysis
Multi-day and interstate surveillance campaigns

Reporting and outcomes

Time-coded covert video with metadata
Contemporaneous activity narrative report
Investigator statement of observation
Documented chain-of-evidence file
Executive summary for claims and legal review

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Capability / 02

Workers Compensation Investigations

ProFact works with insurers, self-insurers and scheme agents to verify claimant activity, support return-to-work decisions and protect long-tail claims from drift. Licensed private investigators deploy under agreed written scope, with reporting structured against the claim's commercial and medical context rather than generic surveillance alone.

Scope of work

Return-to-work verification
Injury claim factual investigation
Activity monitoring on capacity claims
Restricted-duty and suitable duties surveillance
Witness and treating practitioner statements
Investigation support through litigation

Reporting and outcomes

Return-to-work capability assessment
Activity surveillance log with video
Factual investigation report
Statements supporting claim determination
Chronologies for claims and legal review
Ongoing claim integrity updates

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Capability / 03

Local Council Investigations

When council complaints, employee misconduct, fraud or corrupt conduct matters require impartial field investigation, ProFact supplies licensed private investigators operating nationally since 2012. Each brief is scoped by a senior investigator, conducted lawfully under agreed written terms, and reported with the clarity councils need for governance decisions, regulatory response or proceedings.

Matter types

Development consent and unlawful land use inquiries
Illegal backpacker and short-stay lodging investigations
Employee misconduct and theft of time
Vandalism and malicious damage to council property
Late trading and noise complaint evidence
Workplace surveillance authority support
Theft and misuse of council assets
Fraud, insurance claims and corrupt conduct inquiries

Reporting and outcomes

Factual investigation report
Surveillance and field photography
Statements of fact and witness statements
Chronologies for governance review
Indexed evidence pack for council or legal advisers
Findings structured for regulatory response or proceedings

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Capability / 04

Insurance Fraud Investigations

ProFact conducts insurance fraud investigations for insurers, self-insurers, scheme agents and legal teams across Australia. Licensed private investigators combine desktop OSINT, lawful surveillance and structured factual inquiry on suspicious injury, liability and property claims, with reporting under senior investigator oversight suited to SIU review, denial decisions and referral.

Scope of work

Suspicious claim investigation
Organised ring identification
Cross-claim pattern analysis
Asset, lifestyle and capacity inconsistency
Network mapping and association analysis
Joint operations with insurer SIU teams

Reporting & outcomes

Fraud assessment report
Network and pattern documentation
Evidence package suitable for referral
Statement of investigator findings
Supporting OSINT and surveillance file

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Capability / 05

Desktop & OSINT Investigations

ProFact conducts desktop and OSINT investigations for insurers, legal firms, corporate clients and private briefs across Australia. Licensed private investigators lawfully review social media, public web content, digital footprints and public records, with every source captured and preserved under documented protocols. Each brief is scoped by a senior investigator so findings are source-cited, structured for claims review or legal files, and ready to support field deployment where needed.

Scope of work

Open-source intelligence on subjects
Social media review and content capture
Digital footprint and activity mapping
Cross-platform identity verification
Asset, business and association searches
Public record and disclosure retrieval

Reporting & outcomes

Digital intelligence report
Captured material with hash values and timestamps
Source-cited findings ledger
Identity and association map
Briefing prepared for field deployment

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Capability / 06

Background Investigations

ProFact conducts background investigations for insurers, employers, legal teams and corporate clients across Australia. Licensed private investigators lawfully search ASIC and business registers, court and litigation listings, property and licensing records, prior claims history and association data, with employment and qualification verification where scope permits. Findings are cross-checked across sources and compiled into detailed, source-cited background reports with executive summary, chronological history and risk profile commentary, suited to claims triage, pre-employment screening, due diligence and dispute preparation.

Scope of work

Claimant profile and history
Employment verification
Education and qualification verification
Prior claims and litigation history
Residential and association mapping
Asset, business and director searches

Reporting & outcomes

Comprehensive background report
Source-cited history ledger
Prior claims and litigation summary
Employment and capacity history
Risk profile for claims management

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Capability / 07

Court & Legal Support

ProFact provides court and legal support for law firms, insurers and corporate clients across Australia. Licensed private investigators prepare hearing-ready evidence packs, investigator statements and affidavits, attend conferences and mediations, and give evidence in person at tribunal, examination and trial where briefed, with every instruction continuing under senior investigator oversight from file review through to proceedings.

Scope of work

Evidence preparation for hearing
Investigator attendance at conferences
Statement and affidavit preparation
Court attendance and evidence-giving
Litigation support throughout proceedings
Pre-mediation evidence summary

Reporting & outcomes

Hearing-ready evidence pack
Investigator affidavit and statement
Indexed exhibit file
Mediation evidence summary
Trial-ready chain-of-evidence

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Capability / 08

Technical Surveillance Counter-Measures

ProFact provides TSCM and hidden camera detection across Australia for boardrooms, executive offices, homes and vehicles. Sweeps look for covert listening devices, hidden cameras and data-exfiltration tools using RF spectrum analysis, non-linear junction detection and physical inspection. Each brief is reviewed by a senior investigator, with written reporting suited to executive review or legal instruction.

Scope of work

RF spectrum analysis across listening bands
Non-linear junction detection of dormant devices
Thermal and physical inspection of fixtures
Telephone, network and cabling inspection
Boardroom, executive office and residence sweeps
Vehicle and meeting-venue sweeps

Reporting & outcomes

Written sweep report with findings ledger
Location diagrams and device photography
Recommendations for environmental hardening
Chain-of-evidence file for any device recovered
Board-level summary on request

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Capability / 09

Forensic Handwriting Examination

ProFact arranges forensic handwriting and document examination for disputed signatures, altered records and questioned authorship across Australia. Licensed private investigators coordinate accredited examiners under recognised comparison methodology, with findings reported in a form suited to affidavit, mediation, hearing or tribunal review.

Scope of work

Disputed signature comparison
Questioned handwriting authorship
Will, contract and loan document review
Employment and credential record analysis
Threat note and anonymous writing comparison
Reference sample and specimen assessment

Reporting & outcomes

Structured examiner opinion report
Graded conclusion using recognised scale
Plain-language explanation for non-specialists
Reporting suited to solicitor file preparation
Senior investigator scoping at intake

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Capability / 10

Forensic Audio & Video Analysis

ProFact arranges forensic audio and video analysis for disputed recordings across Australia. Licensed private investigators coordinate accredited specialists to authenticate, enhance and verify audio and video under documented chain-of-custody, with reporting suited to affidavit, mediation, hearing or tribunal review.

Scope of work

Recording authentication and integrity check
Audio noise reduction and intelligibility enhancement
Disputed-utterance and transcript verification
Speaker comparison and attribution
Video visibility and enhancement review
Edit, splice and tampering detection

Reporting & outcomes

Authentication and enhancement report
Verified forensic transcript where required
Hashed original and working-copy files
Expert opinion suited to affidavit preparation
Expert attendance at hearing on request

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Capability / 11

Computer & Mobile Forensics

ProFact arranges computer and mobile forensics as part of broader digital forensics investigations across Australia. Licensed private investigators coordinate forensic imaging, phone extraction and digital evidence recovery under documented chain-of-custody, with reporting suited to workplace inquiries, disputes and civil litigation.

Scope of work

Computer and server forensic imaging
Mobile phone extraction (iPhone and Android)
Deleted file and data recovery
Email, chat and call log analysis
Cloud account review where lawful
Malware and unauthorised access review

Reporting & outcomes

Forensic acquisition report
Hashed images and chain-of-custody file
Timeline and activity findings
Recovered document and media index
Reporting suited to solicitor review

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Engage ProFact

Discuss a brief, confidentially.

Consultations are conducted by a senior investigator. We will scope the matter, confirm capability and provide written terms before any work begins.