ProFact is a licensed private investigator in Melbourne. Insurers, law firms and corporate clients across Victoria and Tasmania brief us for workers compensation verification, surveillance and factual inquiry. From Collins Street, a senior investigator scopes the matter and issues written terms before investigators deploy across Greater Melbourne or regional centres.
From Collins Street, ProFact deploys investigators across Greater Melbourne, regional Victoria and Tasmania on surveillance, claims inquiry and background work, with senior staff supervising every file from intake through to final report.
ProFact is a Melbourne private investigator for the CBD, inner suburbs, bayside, eastern and western corridors, and regional centres including Geelong, Ballarat and Bendigo. Clients looking for a private detective in Melbourne brief the same Collins Street team. Tasmanian matters are coordinated from Melbourne when travel and scope require it.
We are regularly briefed on workers compensation verification, insurance surveillance, public liability inquiry, locate and welfare checks, background screening and multi-party files where evidence must be gathered lawfully and reported clearly for claims handlers, solicitors or corporate decision-makers.
Consultations at our Melbourne office are by appointment only:
By appointment
Collins Street, Melbourne VIC
Phone and email enquiries are reviewed by a senior investigator who will confirm capability, discuss objectives and issue written terms before any surveillance, field inquiry or reporting work begins.
Since 2012, ProFact has supported insurers, law firms, employers and private clients nationally. Melbourne is our operational base for Victoria and Tasmania, with senior staff overseeing scoping, deployment and final report on every instruction.
Reports are structured for review in Victorian proceedings and tribunal work where appropriate, with confidentiality maintained from first contact. To brief our Melbourne team, call 1300 464 810 or email [email protected], submit a brief online, or review our investigation services before you call.
Our expert team offers one of the broadest ranges of private investigation services in the country, tailored to your unique needs. From our Melbourne office we deploy field investigators across Greater Melbourne, regional Victoria and Tasmania, with senior oversight on every instruction.
View all servicesCovert activity surveillance, video evidence collection and claimant verification across metropolitan and regional Australia.
View capabilityReturn-to-work verification, injury claim investigation and ongoing activity monitoring for insurers and self-insurers.
View capabilityFactual inquiry for local councils and statutory authorities on complaints, incidents, conduct and property matters requiring documented field evidence.
View capabilityTargeted investigation of suspicious and organised claims activity. Analytical, methodical, evidence led.
View capabilityOpen-source intelligence, social media review and digital footprint analysis, executed under documented chain-of-evidence protocols.
View capabilityClaimant profiling, employment verification and historical intelligence to inform claims strategy and risk assessment.
View capabilityEvidence preparation, conference attendance and investigator testimony supporting legal teams from investigation through mediation, examination and trial.
View capabilityTechnical surveillance counter-measures sweeps of boardrooms, executive offices, residences and vehicles for covert audio, video and data-exfiltration devices.
View capabilityExamination of disputed signatures, contested documents and altered records by accredited examiners, with findings prepared for affidavit and hearing.
View capabilityAuthentication, enhancement and transcript verification of disputed audio and video recordings under documented chain-of-custody, suitable for affidavit and hearing.
View capabilityForensic acquisition and examination of computers, mobile devices and cloud accounts for workplace investigations, IP matters and civil litigation.
View capability
ProFact’s Melbourne office on Collins Street coordinates field deployments across Greater Melbourne, regional Victoria and Tasmania. Whether your brief requires surveillance in the eastern suburbs, factual inquiry in the CBD or a locate matter in Geelong, a senior investigator scopes the instruction and assigns operatives with capacity in that area.
We instruct work throughout the Melbourne metro, including the CBD, inner suburbs, bayside, eastern and south-eastern suburbs, western suburbs and the Mornington Peninsula, as well as Ballarat, Bendigo, Geelong, Hobart and other regional centres when required. Meetings at our Melbourne office are by appointment only; initial enquiries can be made by phone, email or through our online brief form.
Instructing a private investigator in Melbourne is straightforward when the process is explained clearly from the outset. ProFact’s Collins Street team is regularly briefed on workers compensation verification, insurance surveillance, public liability inquiry and corporate integrity matters across Victoria.
A senior investigator reviews your objectives, confirms we can assist lawfully, and issues written terms before field work begins in the CBD, bayside suburbs, western corridors or regional centres such as Geelong and Ballarat. Tasmanian deployments are coordinated from Melbourne when scope requires. See our investigation services for the full capability list.
There is no charge for the initial confidential discussion. We outline the investigative steps, reporting format and indicative timeframe before you commit. Read our private investigator FAQ for background on licensing, costs and what to expect.
Call 1300 464 810, email [email protected], or submit a brief online. Consultations at our Melbourne office on Collins Street are by appointment.
From Collins Street, ProFact coordinates Victorian and Tasmanian briefs with clear scoping, written terms and senior oversight on every file.
Victorian insurance, legal and corporate files move quickly. Early instruction helps preserve surveillance opportunity and factual clarity.
Return-to-work, liability and relationship matters often depend on timely field observation across Melbourne's suburbs. Briefing ProFact once concerns arise allows investigators to plan lawful surveillance while subjects are still active in predictable locations.
Matters outside inner Melbourne or in Tasmania may need additional lead time for travel and resourcing. Contact our Collins Street team early so scope, timing and quotation reflect the full geography of the instruction.
Whether you need a private investigator in Melbourne for a personal, legal, insurance or corporate matter, these answers cover what clients ask us most: licensing, costs, confidentiality, coverage across Greater Melbourne and Victoria, and how evidence is prepared for court.
In Australia the terms are largely interchangeable. Both describe licensed professionals who gather factual evidence lawfully on behalf of a client. At ProFact, investigators and detectives operate under the same Victorian licensing framework, with senior case management on every instruction from our Collins Street office.
Yes. Legitimate operators must hold appropriate Victorian security licences and conduct work within state law. ProFact is a nationally licensed private investigation practice operating since 2012. All field work is scoped in writing, conducted lawfully, and reported for insurance, legal or corporate review where required.
Fees depend on the type of investigation, scope and duration. ProFact offers a free confidential scoping discussion and written quotation before any deployment. Call 1300 464 810 or email [email protected] to discuss your brief.
Lawfully obtained evidence can support legal proceedings. Our investigators prepare chronologies, witness statements, affidavits and surveillance material in formats suited to solicitors and the Victorian courts, including Magistrates', County and Supreme Court matters. Admissibility always depends on how evidence was gathered and the rules applying to each matter.
We deploy across Greater Melbourne including the CBD, Southbank, Docklands, inner suburbs, bayside, eastern and south-eastern corridors, western suburbs and the Mornington Peninsula. Regional Victoria regularly includes Geelong, Ballarat, Bendigo and Gippsland. Tasmanian briefs are coordinated from Melbourne when instructed.
Cost reflects case complexity, field hours, travel, equipment and reporting requirements. Our private investigator cost calculator shows indicative Australian starting points. We still quote in writing after scoping, because a simple locate is priced differently to sustained surveillance or a multi-party inquiry.
Yes, provided the firm and operatives hold appropriate Victorian licences and work is conducted within applicable privacy, surveillance and evidence-gathering laws. ProFact adheres to these requirements throughout every instruction, with written terms issued before deployment.
Yes. We work with insurers, self-insurers and scheme agents on return-to-work verification, injury claim inquiry and activity monitoring across Melbourne and regional VIC. Reports are prepared for claims handlers and legal teams in a format suited to Victorian workers compensation review.
Confidentiality is central to our practice. Client identity, brief details and investigation findings are not disclosed to third parties without your instruction or a valid legal requirement to do so.
Timelines vary with complexity and objectives. During initial scoping we provide an indicative timeframe based on the investigative steps required. Greater Melbourne instructions can often be actioned within one to two business days once terms are agreed; regional VIC and Tasmania may need additional lead time.
Consultations are conducted by a senior investigator. We will scope the matter, confirm capability and provide written terms before any work begins.
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